Shipping policy
✨ Nave’ Elegance — Shipping Policy
Refined delivery, crafted with care.
At Nave’ Elegance, every order is prepared with precision, handled with intention, and delivered with sophistication.
We partner with trusted global fulfillment centers to ensure your pieces arrive safely and beautifully.
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🚚 Processing Time
Each order is processed within 1–3 business days.
During high-volume periods or special promotions, processing times may extend slightly — but rest assured, your order is always treated with priority.
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🌍 Shipping Times
Our jewelry is shipped directly from our international fulfillment partners to provide the best quality and pricing.
Estimated delivery times:
• United States & Canada: 7–14 business days
• United Kingdom & Europe: 7–15 business days
• Australia & New Zealand: 7–15 business days
• Rest of the world: 10–20 business days
These timelines may vary due to customs, seasonal traffic, or courier delays.
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✈️ Tracking Information
Once your order ships, you will receive a tracking link so you can follow your package every step of the way.
Tracking updates may take 2–5 business days to appear during transit.
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📦 Split Shipments
To ensure faster delivery, items in your order may ship separately depending on availability.
You will receive tracking for each shipment, and there are no additional shipping charges for split orders.
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❗ Delays & Customs
Nave’ Elegance is not responsible for:
• Customs fees or import taxes
• Delivery delays caused by the carrier, weather, or customs processing
These circumstances are outside our control but we will support you with any tracking concerns.
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🛑 Wrong Address Disclaimer
Please ensure your address is entered correctly at checkout.
We cannot replace or refund orders shipped to incorrect addresses provided by the customer.
If you notice an error, contact us within 12 hours of placing your order.
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📮 Lost or Missing Packages
If your package has not arrived within 45 days, we will offer a free replacement or a full refund.
Simply email us at:
Support@naveelegance.com
Include your order number and we will assist you promptly.
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💛 Our Promise
Your order is more than just a shipment — it’s a piece of elegance crafted for you.
We are committed to making the delivery experience as smooth, beautiful, and effortless as the jewelry itself.